Troubleshooting Guide #2

Welcome back to session #2.

My web browser can't display the web page.

I've been down this avenue myself. The funny thing is that I didn't think about it until I googled this subject and saw their solution.

Ask the following questions:

• Check the cables - ensure you are connected by either modem, router or WIFI

• I had one computer that didn't have enough RAM (Random Access memory) to work with the data

• Did it ever work? Where you ever able to connect to the web? When?

• Are there any other computers in the area that are doing the same thing?

• Is the enhanced protected mode enabled, how about the firewall settings?

After these avenues have been traveled there is one other that a dear sweet lady from the VA (Veteran's Administation) filled me in on; if the user has been doing a lot of web searching, the history may be full and needs to be emptied.

• Erase or empty Browse history by clicking CTRL, Shift, Delete.

• This can also be done through Control Panel > Network and Internet > Delete browsing history and cookies.

Well, that's about it for this topic.

Since my last two blogs have had a few references to days of old, I'll give ya this one:

"Tune in next week when you'll hear Anne say... "I'll never do that again!"

Catch ya on the flip-flop.