

Help Us Help You survey
Product Evaluation for “Help Us Help You” survey: This survey was done primarily to test responses of our current customers, and...
How to Tell Hardware Problems From Software Problems
As mentioned in a previous blog, Old Smokey has been miss behaving. Well, This subject has come to full escalation, and I'm finally going...
Let's Compare Help Desk Software
Went shopping for a good Help Desk Software "helper" the other day. Visited a site called Capterra .com and found all kinds of...
Troubleshooting Guide #2
Welcome back to session #2. My web browser can't display the web page. I've been down this avenue myself. The funny thing is that I...
Troubleshooting Guide #1
Good day and welcome back to my "home away from home" webpage. Today's topic is taken from our textbook and deals with troubleshooting of...
USB Flash Drive
Welcome once again. This blog discusses how to Insert, Open, and Eject Flash Drives. The USB flash drives are sometimes called USB...
Current Skills and Where I Am Going From Here
Welcome to my story. I have been in the technology field for many years, however, this is my second year actually working with computer...